1. Digital Products (eBooks, Audiobooks, and Other Downloads)

• No Returns: Due to the nature of digital products, we do not accept returns once the product has been downloaded or accessed.

• Refund Eligibility: Refunds will only be issued under the following conditions:

  • The product was not delivered due to a technical error on our part.

  • You were charged more than once for the same product.

  • The file is corrupt or unreadable, and we are unable to provide a working version.

• Refund Requests: All refund requests must be made within 7 days of purchase. Please provide proof of purchase and a detailed explanation of the issue.

2. Subscription Services (If Applicable)

• Subscription fees are non-refundable once the billing cycle has started.

• You may cancel your subscription at any time, but the cancellation will take effect in the next billing cycle.

• No partial refunds are provided for unused portions of a subscription period.

3. How to Request a Refund

To request a refund, contact our support team at:
📧 [Your Contact Email]
📍 [Your Business Address]
Include your order details and the reason for the refund request. We will review your request and respond within 5-7 business days.

4. Chargebacks & Disputes

• If you experience an issue, we encourage you to contact us before initiating a chargeback with your bank or payment provider.

• Fraudulent chargebacks may result in a suspension of access to our products and services.

5. Policy Updates

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.